Help

What is Eat Now?

Eat Now enables you to order your takeaway food, alcohol and other items from local takeaway restaurants using the internet.

aHow much does it cost?

Our service is free to use just like ordering over the phone. Sign up and register with us to receive special promotional offers!

What payment methods does Eat Now accept?

We accept credit or debit cards, Paypal, or you can simply choose pay cash to the driver as normal.

Do I need to sign up and register to order?

It is necessary to sign up and become a member so we can ensure that you benefit from our points system and earn points on every order that you place. You then also have the option to become an 'eatnow affiliate' and introduce your friends to enable you to earn points when they order too!  Registering also means we have your correct details to pass to the restaurant, and can contact you easily should we need to.

What are the benefits to registering with Eat Now?

You can register on our web site to create a personal account within minutes. Having an account will enable you to save your contact details for extra convenience the next time you use Eat Now's service!

What are the benefits of using Eat Now?

  • Each restaurant on Eat Now features lots of money saving special offers, many of which are exclusive to our service. These range from pizza deals, chinese meal set menus to beer and wine deals. This means ordering your takeaway on Eat Now is just as cost effective (in some cases even more so!) than using the phone.
  • Save time! Use our quick, efficient online service to speed up the order process.
  • Instant access to the latest menus from a wide selection across the city of Brighton and Hove.
  • Save favourite orders to your profile. Keep track of those meals you love and re-order them with just a few clicks of the mouse. Takeaway food ordering has never been this easy before!
  • No more waiting on the phone listening to engaged signals or being put on hold, & save money on your phone bill!
  • Simplicity! No more confusion, ambiguity or mistakes when ordering; clarity of order when emailed through and confirmation of order emailed straight back to the customer.
  • Become an eatnow affiliate and earn points as you order, introduce your friends and  earn points yourself from each order they place too! Look out for our regular incentive schemes to receive special benefits, from free drinks to discounted food!

How long does it take for my order to reach the restaurant?

Orders are sent directly from the website to the restaurants.

Who delivers my meal?

Each restaurant is responsible for their own deliveries, Eat Now does not take any responsibility for the preparation or delivery of food, we do listen to our valued customers and any restaurant not performing to our Eat Now high standards will be removed from our website.

What happens if I don't receive my order?

If you have any queries regarding your order simply visit the contact page and send us an email. A customer services operative will receive this and call you back immediately. We are always monitoring the site so if you have a problem, don't worry, we'll be in touch as soon as possible.

How do I sign up for an account?

Simply click on the 'Sign Up' button to begin the account creation process. Completing this will result in you being sent a confirmation email. Simply click the link in your confirmation email to activate your Eat Now account.

How do I sign in?

Click on our 'Sign In' button and enter the email address from which you registered followed by your password.

Can I change my password?

Changing your password is very straight forward. Once you are signed into your account, click on the 'Profile' button at the top of the screen and choose the 'Change Password' option from the left-hand menu

 

A Voice at the end of the phone?

Having trouble with the ordering process....give us a call on: 01273608526 and one of our customer service team will be on hand to help you out :)

 

By submitting an order, you consent to our terms and conditions.

Enjoy your meal!